Not Home > Neighbors

If the recipient is not at home, the driver will try to leave order with one of the neighbors for recipient to collect.

Not Home > Notice

If leaving the shipment with the neighbors is not possible, Then the driver will take the shipment back to the store/warehouse and in both cases he will leave a not-home card in the postbox with instructions.

Not Home > Driver

To avoid further delay of other deliveries its for the driver not possible to call with recipient.

At this moment our system cannot give you this detailed track and trace information in-case the recipient was not at home.