Order not going according to plan?
It can accidentally happen that your floral gift doesn't compare to your expectations, please let us know within one week after delivery so we can find a solution for you.
Please send us your email with the following info:
Please note that flowers are a natural product; the bouquet delivered may vary from the picture in our on-line flower shop.
Right of return.
Flowers and plants are living products and packages are tailored just for you. This gives you no right of return on these products.
When ordered before 13:00, your order will be delivered the same day (except Sundays and holidays).We can not guarantee a delivery time.
Guarantee of quality
Our florists provide 7 days vase warranty. Do you have any complaints about quality of the flowers, please let us know ASAP (within one week).
You can email your complains directly to us, send by mail. (see contact information below).
Attach Order Number
To help you properly we ask you to provide the order number.
Flowers.nl will try to solve your problem within 3 day's
A & A Artistics BV
T +31 (0)85 27 32 330
Chamber of Commerce number 09064491
VAT number NL 806395965B01