Customer service | Flower Delivery Service - Flowers.NL

Ons team is op werkdagen beriekbaar van 8:00 tot 17:00 uur

“Our customer service isn't a department, it's the whole company.”
At Flowers.nl, service is at the heart of everything we do. Whether you have a question, suggestion or concern – our entire team is here to help.

Frequently Asked Questions

As soon as your order is on its way, you will automatically receive updates via email. Once dispatched, the delivery route can no longer be changed.
Our couriers follow an optimized delivery schedule. For that reason, it is not possible to select an exact time slot or arrange a phone call in advance.
Changes or cancellations are only possible if your order has not yet been processed. Please contact our customer service team right away and have your order number ready so we can assist you as quickly as possible.

How can we help you?

At Flowers.NL, customer service is not just a department – it’s our entire company. Please select one of the options below so we can provide you with the right support:

Question about my order
Product advice
Question about payment or invoice
Do you have a complaint?


Contact details:

A&A Artistics BV - Flowers.NL 

  • HQ: Scherpeweide 9, 6921 SB Duiven - Arnhem
  • Office: Herengracht 449, 1017 BR Amsterdam


Call us: +31 (0)85 27 32 330

Email us

Send us a WhatsApp

https://www.flowers.nl/
Chamber of Commerce (KvK): 09064491
VAT number: NL 806395965B01

Complaints

If you have a complaint about our products or service, you can contact us via the complaints form. You will not receive an automatic confirmation, but we will respond within 7 days. If you do not agree with our solution or we are unable to resolve the issue together, you can submit your complaint to the disputes committee of Webshop Keurmerk.


Contact details:

A&A Artistics BV

  • HQ:     Scherpeweide 9   6921 SB Duiven - Arnhem
    Office: Herengracht 449, 1017 BR Amsterdam

 

Phone +31 (0)85 27 32 330

Email us.

WhatsApp us

https://www.flowers.nl/
KvK-nummer 09064491
Btw-nummer NL 806395965B01


Complaints.

If you have a complaint about our products or our service, you can contact us via the complaints form. You will not receive a confirmation of receipt of your complaint, but we will respond substantively within 7 days. If you don't agree with the solution or we can't work it out together? Then you can submit the complaint to the disputes committee of Webshop Trademark.