Contact our staff for help!

Customer service

Flowers.nl and Interflora florists handle your order with great care. Do you have any questions? Mail to sales@flowers.nl also suggestions and comments are welcome. With your comments  we can improve our service!

Order not going according to plan?
It can accidentally happen that  your floral gift doesn't compare to your expectations, please let us know within one week after delivery so we can find a solution for you.

Please send us your email with the following info: 

Product delivered
Please note that flowers are a natural product; the bouquet delivered may vary  from the picture in our on-line flower shop.

Right of return.
Flowers and plants are living products and packages are tailored just for you. This gives you no right of return on these products.

Delivery moment 
When ordered before 13:00, your order will be delivered the same day (except Sundays and holidays).We can not guarantee a delivery time.

Guarantee of quality 
Our florists provide 7 days vase warranty. Do you have any complaints about quality of the flowers, please let us know ASAP (within one week).

Complaint
You can email your complains directly to us, send by mail. (see contact information below).

Attach Order Number
To help you properly we ask you to provide the order number.

Reaction time 
Flowers.nl will try to solve your problem within 3 day's

Contact:
A & A Artistics BV 
Scherpeweide 9 
6921SB Duiven
T +31 (0)85 27 32 330

E info@Flowers.nl
I www.Flowers.nl
Chamber of Commerce number 09064491
VAT number NL 806395965B01