Connecting with Flowers.NL: Your Guide to Our Customer Service, Hours & Holiday Schedule

Welcome to the Flowers.NL blog! In today's world, sustainability isn't just a buzzword; it's a responsibility. At Flowers.NL, we believe that the beauty of nature should be enjoyed responsibly. That's why sustainability is woven into the very fabric of our operations and partnerships, ensuring that when you choose us for flower delivery in the Netherlands, you're choosing a greener path.

Your Direct Line to Flowers.NL Customer Support

There's nothing quite like the joy of a fresh bouquet brightening your space. At Flowers.NL, we're dedicated to delivering not just stunning flowers across the Netherlands, but also the knowledge to help you enjoy them for as long as possible. With a few simple steps, you can significantly extend the life and vibrancy of your beautiful cut flowers.

How to Get in Touch with Flowers.NL

We offer several convenient ways to reach us, ensuring you can pick the method that best suits your needs.

By Phone

For immediate assistance, our customer service team is ready to help you over the phone.

• Phone Number: +31 (0)85 2732330
• Availability: Monday to Friday, from 09:00 to 17:00 (CEST)

By Email

Have a detailed question or prefer to write to us? You can send your inquiry via email. We strive to provide a comprehensive response as quickly as possible.

• Email Address: wecare@flowers.nl
• Response Time: We aim to respond within 24 hours on working days.

Via WhatsApp

For quick questions or support on the go, our WhatsApp service is a fast and easy option.

• WhatsApp Number: +31852732330
• Availability: Monday to Friday, from 09:00 to 17:00 (CEST). Please note, calling via WhatsApp is not possible.

Through Our Contact Form

You can also send us a message directly through the contact form on our website. This ensures your message reaches the right department efficiently.

Visiting Our Offices (By Appointment Only)

While we primarily operate online for flower delivery in the Netherlands, you can arrange an appointment to visit our offices in Amsterdam (Herengracht 449a, 1017 BR Amsterdam) or Duiven - Arnhem (Scherpeweide 9, 6921 SB Duiven). Please contact us through our contact form to schedule your visit in advance.

Our Standard Customer Service Hours

Our team is available to assist you during the following hours:

• Monday to Friday: 09:00 – 17:00 (CEST)
• Weekends & Public Holidays: Closed

Understanding Our Holiday Schedule in the Netherlands

To ensure you can plan your flower deliveries and inquiries accordingly, please be aware that our customer service, office, and florists are generally closed on official Dutch public holidays. This means no deliveries will be possible on these specific dates, unless otherwise communicated for special occasions like Mother's Day.

Please plan your orders in advance around these dates:

• New Year's Day: January 1
• Easter Sunday & Easter Monday: (Dates vary, usually March/April)
• King's Day: April 27 (or April 26 if the 27th falls on a Sunday)
• Liberation Day: May 5 (celebrated every 5 years as an official public holiday)
• Ascension Day: (Date varies, usually May)
• Pentecost / Whit Monday: (Date varies, usually May/June)
• Christmas Day: December 25
• Boxing Day: December 26

For specific adjusted hours or closure notices around holidays, we recommend checking our website's Notices section (often linked from the homepage or FAQ) or contacting us in advance.

We're Here to Help!

Your satisfaction is our top priority. Don't hesitate to reach out to the Flowers.NL team if you have any questions or require assistance. We're always happy to help you send and receive beautiful flowers across the Netherlands!